PSC Partners

PSC is proud to be a full service Business Objects “Elite” Partner authorized to resell and implement the complete Business Objects and Crystal software tools. Most of our consultants are Certified Developers, Certified Business Objects Enterprise Consultants, Certified Business Objects Enterprise Administrators, and Certified Systems Engineers. Our consultants also have extensive experience working with these systems and working with complex databases.

We feel strongly that Business Objects offers the most advanced and complete BI platform on the market. BusinessObjects XI in particular is a revolutionary step forward for business intelligence technology. The Business Objects product line provides the industry's leading suite of business intelligence software - helping you track performance, understand business drivers, and manage your business. Here is a quick outline of the Business Objects solutions and tools:

Reporting
Reporting allows organizations to access, format, and deliver data as meaningful information to large populations of information consumers both inside and outside the organization.

Reporting is the process of accessing data, formatting it, and delivering it inside and outside the organization. It is the foundation of a business intelligence (BI) strategy - it provides users the most-requested pieces of information reliably and securely, via the web or embedded in enterprise applications.

Crystal Reports is a reporting tool kit that helps you rapidly create flexible, feature-rich reports and integrate them into web and Windows applications. Business Objects Enterprise / Crystal Enterprise is a common architecture for data access, reporting, and information delivery that allows you to respond quickly to any reporting or application development need.

Query and Analysis
Query and analysis tools allow end users to interact with business information and answer ad hoc questions themselves, without advanced knowledge of the underlying data sources and structures.

Performance Management
Performance management products and services help users align with strategy by tracking and analyzing key business metrics and goals via management dashboards, scorecards, analytics, and alerting.

BI Platform
The BI platform provides a set of common services to simplify deployment and management of BI tools, reports, and analytics.

Data Integration
Data integration products extract data from disparate sources, transform it, and load it into data marts and warehouses.

PSC is a full-service Microsoft CRM Partner. A versatile business software package, Customer Relationship Management (CRM) allows you to keenly know your customers, to know the prevailing environment in which you do business, and to also spot emerging trends. As a partner and a reseller of the CRM software package, we provide consulting and mentoring in CRM management areas including:

• Marketing
  
• Sales Force Automation
  
• Pipeline Management
  
• Quotation/Calculators
  
• Contracts Management
  
• Customer Service
  
• Customer Support
  
• Knowledgebase Management
  
• Enterprise Reporting Using Crystal Tools

PSC, as a Compuware software business partner, is an authorized reseller of Compuware software. A hallmark of Compuware software tools is their way of automating the troubleshooting cycle. The Compuware tools detect elusive network, server, or application performance problems affecting your system. PSC team members provide consulting, training, and mentoring in the Compuware packages:

Application Vantage
Encompasses the combined capability to isolate and correct the types of problems that are leading to sluggish software applications performance. This approach allows your database administrator, webmaster, or network specialist to determine where in the system a problem occurs.

NetworkVantage
Tracks the symbiosis between a network and its constituent applications to allow your network administrator to monitor your network's traffic flow; quickly identify network or server problems; and correct the system's irritants.

ServerVantage
Tracks and analyzes activities of your servers, databases, system applications, and user applications. Additionally, it simultaneously checks availability of your system's resources.

PSC developed a partnership with the Nebraska Business Development Center (NBDC). Administered by the College of Business Administration at University of Nebraska at Omaha, NBDC provides business and technology training for the business community. PSC partnering with NBDC provides Crystal Reports training to NBDC clients.